License Agreement – Public Offer

This document constitutes a public offer by Meteoro Platform LLP (hereinafter referred to as the “Licensor”), represented by Director Roman Belopolsky, acting under the Charter, addressed to an indefinite number of persons, to conclude a contract for granting the paid right to use the MISA software via the Internet (hereinafter – the “Agreement”). The software was developed in the course of activities related to the creation, implementation, support, modification, and development of artificial intelligence technologies, devices, and systems, in accordance with Article 395 of the Civil Code of the Republic of Kazakhstan, and includes all essential terms for granting the right to use the MISA software (simple non-exclusive license).

The MISA software is an intellectual property product developed as part of AI solution research and development. The software is protected by Copyright Certificate №57070 dated April 22, 2025.

The Licensor owns the MISA software based on an assignment agreement for exclusive proprietary rights dated April 22, 2025, which confirms the legal basis for granting usage rights to the Licensee.

This offer includes all material terms of the agreement as required by Kazakhstani law, and those necessary for the legal provision of rights to use intellectual property. The agreement is considered concluded in writing from the moment the Licensee accepts this Offer by taking actions that signify acceptance.

According to Article 396 of the Civil Code of the Republic of Kazakhstan, acceptance of the Offer through the use of the MISA software (including its installation, launch, connection, registration, or actual usage) is considered legally equivalent to entering into the agreement under the terms set out in this offer.

If you do not agree with the terms of this Offer, the Licensor advises you to refrain from any actions that constitute acceptance or use of the MISA software.

1. TERMS USED IN THIS PUBLIC LICENSE AGREEMENT (OFFER)
1.1. MISA Software (Web service, Service, Application) – software used for speech analytics with neural networks and artificial intelligence. The algorithm and source code are a commercial secret of Meteoro Platform LLP. Any use without permission constitutes infringement of exclusive rights.
1.2. License – access granted for a specified period to the web service’s functionality for a defined number of Authorized Users, according to the Agreement and applicable Pricing. The software functionality may be integrated into the Licensee’s website at www.site*.kz, accessible through both www.site*.meteoro.ai and https://meteoro.ai/en/misa, where site represents any chosen subdomain.
1.3. Licensee – a legal or natural person who has accepted the terms of the agreement and/or uses the Service in accordance with granted access and permissions.
1.4. Account – a data unit representing one copy of the Service, with a unique identifier. Applications of the Service are grouped in the Account for joint display and use.
1.5. User Account – an entry in the Licensor’s system (login/password pair or API key) used to store data and identify the Licensee’s Authorized User.
1.6. Authorized User – a user registered in the Service by the Licensee.
1.7. Access Credentials – login (email address provided during registration) and password for accessing the system under assigned permissions.
1.8. Registration Data – email, full name (including IIN/TIN), and/or company name (including BIN/IIN/OGRN), and contact phone number.
1.9. Personal Dashboard – a secure section of the Service in which the Licensee can manage their account, view content and analysis results, and perform other actions permitted by the Service’s features. Login is required to access the Dashboard.
1.10. MISA Application – a functional component of the web service representing a collection of data and commands in object form. It includes source code, databases, audiovisual content, and usage documentation, forming an integral part of the MISA software.
1.11. Pricing – the list of Licensor’s licenses and services with associated prices, published online at: https://meteoro.ai/en/misa#pricing
1.12. API Access Key – a key for accessing the program interface, provided by the Licensor at the Licensee’s request for integration with external systems. This enables interaction with the MISA software from the Licensee’s own application.

2. SUBJECT OF THE AGREEMENT
2.1. The Licensor undertakes to grant the Licensee the right to use the MISA software within its functional capabilities by remote access to the Web Service via the Internet, hosted on the Licensor’s server located in the Republic of Kazakhstan, for independent use by the Licensee.
2.2. The terms for accessing the Web Service functionality are defined according to the Pricing published on the Licensor’s official website (https://meteoro.ai/en/misa#pricing), as well as in this Agreement. If needed, the Licensor may, upon request, provide rights to use accompanying software under a sublicense, as defined in the Pricing or through a separate agreement between the Parties.
2.3. This Agreement is deemed concluded (Offer accepted) by the Licensee upon performing any of the following actions:
2.3.1. Registration confirmation by the MISA Web Service and an email confirmation sent to the Licensee’s email address provided at registration;
2.3.2. Payment made for access to the MISA Web Service in accordance with clause 3.3 of this Agreement;
2.3.3. Installation, launch, or any other actual use of the MISA Web Service.
2.4. Upon acceptance by the Licensee in the manner described above, it is deemed that:
2.4.1. The Licensee has read, understood, and accepted the terms of the Offer;
2.4.2. The Licensor has received the acceptance;
2.4.3. The License Agreement – Offer has been concluded and is valid in electronic form without requiring a signed hard copy;
2.4.4. The written form requirement is considered fulfilled.
2.5. From the moment the Agreement is concluded, the Licensee enters into a contractual relationship with the Licensor in accordance with the Civil Code of the Republic of Kazakhstan. The Licensor guarantees that it has full legal rights to grant access to the Web Service.
2.6. The Licensee bears full responsibility for safeguarding their login and password used to access the Web Service and for any losses arising from unauthorized use of their login, password, and/or access channel. The Licensor is not liable for, and does not compensate for, any damages resulting from unauthorized access by third parties to information uploaded by the Licensee.
2.7. If the Licensee provides third parties with their login and password, all actions performed using those credentials will be considered actions of the Licensee. The Licensee is fully responsible for the actions of any third party to whom access credentials were given.
2.8. The Licensor’s obligations are limited to those described in this Agreement. In particular, the Licensor is not responsible for providing Internet access to the Licensee. The Licensee shall obtain Internet access at their own expense. The Licensor also does not provide email services, hardware or software setup or diagnostics, or training for the Licensee or their employees in using the software or hardware.
2.9. Access to the Web Service is granted under the terms set forth in this Agreement. The Licensor may modify the Agreement (including any part of it) at any time at its discretion by publishing a new version on the official website (https://meteoro.ai/en/misa/oferta), with or without prior notice, at least 10 (ten) calendar days before such changes take effect. The Licensee agrees that publishing an updated version of the Agreement constitutes proper notification of any changes.
2.10. The current version of the Agreement is always publicly available at: https://meteoro.ai/en/misa/oferta
2.11. The Web Service is provided to the Licensee in accordance with the international principle of “as is,” meaning that issues encountered during use, maintenance, or operation of the Web Service (including compatibility with other software, packages, drivers, unclear documentation, or mismatched expectations) are not covered by this Agreement, and the Licensor bears no responsibility for them.

3. CONNECTION COST, PAYMENT TERMS, AND REFUNDS
3.1. The cost of connecting paid Web Service Applications is determined in accordance with the Pricing published online on the Licensor’s website at: https://meteoro.ai/en/misa#pricing.
3.2. The Licensor reserves the right to unilaterally change the Pricing at any time by publishing an updated version on the aforementioned website. Such changes may be made with or without prior notice to the Licensee.
3.3. The connection of paid Web Service Applications is paid for by the Licensee on a 100% prepayment basis. The Licensee independently selects the payment method from the available options listed on the Web Service website or in the "Meteoro Platform" Personal Account. The payment date is considered the date the funds are credited to the Licensor’s bank account. Payment is made in Kazakhstani tenge via non-cash bank transfer to the Licensor’s account (see Section 12 of this Agreement), unless otherwise specified in the invoice.
3.4. The payment made is considered full payment for the connection of a paid MISA Web Service Application, with usage assumed for the period specified in the Pricing. Continued access for the next period is granted by the Licensor only after the Licensee makes the next payment before the start of that period. Any payments made by the Licensee prior to the effective date of this Agreement shall be treated as payment for access for the corresponding period, in accordance with the Pricing. No later than five (5) calendar days from the effective date of the Agreement, the Licensor shall fulfill its obligations under clause 4.8.1 regarding payment received before the Agreement’s effective date.
3.5. After receiving payment, the Licensor shall generate a unilateral Service Activation Certificate (Act) in the Licensee’s Personal Account or send it to the Licensee’s email address provided during registration/connection to the Web Service, or place it in the Personal Account.
3.6. All expenses related to payment, including bank commissions, are the responsibility of the Licensee.
3.7. Full performance of the Licensor’s obligations under this License Agreement is deemed to occur upon the start of the MISA software implementation. From that moment, 100% of the services for granting the Licensee the right to use the MISA software via remote Internet access are considered fully delivered. The Licensee acknowledges and agrees to this by accepting the Agreement.
3.8. A refund is only possible if the Licensee has used the MISA software in full for at least thirty (30) calendar days following implementation and can provide documented evidence of significant defects that prevent the software from being used for its intended purpose. In such a case, the refund shall be proportional to the unused period, minus the actual expenses incurred by the Licensor for implementation and support.

4. PROCEDURE FOR CONNECTING TO THE MISA WEB SERVICE
4.1. The Licensor grants the Licensee, for the duration of the Agreement, a non-exclusive, non-transferable, time-limited license to use the Web Service solely for the Licensee’s business operations, provided such use does not include renting out the Web Service.
4.2. Access to the MISA Web Service via the Internet is provided in proportion to the number of Licenses purchased, in accordance with the Pricing, following registration, during which a unique User Account and Profile are created for the Licensee.
4.3. During registration, the Licensee or an Authorized User independently selects a login (unique symbolic name) and password for accessing the Account.
4.4. After registration, the Licensee may use paid Applications of the Web Service in trial mode (trial version) for a limited time, as specified by the conditions in effect at the time of registration and shown in the Personal Account. No payment is required for the trial version. Access to paid Applications is enabled only after payment is received into the Licensor’s bank account.
4.5. The Licensor notes that certain options within connected Applications may not be included in the base cost of the license and may require additional payment and/or a separate agreement with a third-party service or technology provider.
4.6. If payment for continued use of paid Applications is not received by the end of the current subscription period, the Licensor will disable access. The Licensee’s decision not to renew does not waive any outstanding debts.
4.7. Reconnection to paid Applications is restored only after the Licensor receives full payment sufficient to cover the next usage period.
4.8. The standard usage period for the MISA Web Service and its Applications is thirty (30) calendar days from the moment of activation, unless the Licensee has prepaid for a longer period. In such a case, the period corresponds to the term covered by the paid plan in effect at the time of payment.
4.9. Confirmation of the connection to paid Applications and transfer of the license to use those Applications (simple non-exclusive license) under clause 2.1 of the Agreement is formalized through Service Acts and carried out as follows:
4.9.1. No later than five (5) calendar days from the date of payment, the Licensor generates a unilateral Service Activation Act, based on the scope and cost of the functionality selected by the Licensee. The Act is placed in the Licensee’s Personal Account or sent to the email address provided during registration, within one (1) month from the date of its creation.
4.9.2. If the Licensee needs a signed original of the Activation Act, they must upload it via the electronic document system, signed with an electronic signature. The Licensor shall return a signed version within five (5) business days. By mutual agreement, the Parties may exchange paper copies via postal or courier services.
4.9.3. The Parties agree that facsimile signatures or mechanical reproductions are not permitted for original Activation Acts under this Agreement.
4.10. Upon request, the Licensor may provide additional configuration services to tailor the MISA account to the Licensee’s internal technical processes. Such services are provided based on a separate invoice-offer.

5. RULES FOR USING THE MISA WEB SERVICE
5.1. The Licensee independently registers in the Web Service by entering their Access Credentials. The Licensor does not restore access credentials used by the Licensee to access the MISA software. Password recovery is the responsibility of the Licensee.
5.2. The Licensee is fully responsible for any actions or inactions that result in the disclosure, loss, or theft of their login credentials or other identifying information, as well as for any actions or inactions of third parties using the Licensee’s credentials. The Licensor is not liable for any such events.
5.3. Any attempt to gain unauthorized access to the Licensor’s Web Service resources, to personal accounts or data of other Licensees, or to any other data accessible via the Internet is strictly prohibited. Mass distribution of commercial, advertising, or other messages without the recipient’s consent (“spam”) is forbidden, unless explicitly permitted and with an option to unsubscribe.
5.4. Sending spam through external resources is also prohibited if such messages include contact information (e.g., websites, email addresses) managed by the Licensor.
5.5. The Web Service may only be used for lawful purposes and by legal means in compliance with the laws of the Republic of Kazakhstan.
5.6. The Licensee is solely responsible for the content of information nodes they create and maintain. The Licensor does not pre-moderate content uploaded or distributed by the Licensee, but reserves the right to block or remove such content if it violates the law, without prior notice.
5.7. The distribution of pornographic, vulgar, or violent photo and video materials, or any content that violates copyright or law — such as incitement to violence, overthrow of government, or discrimination based on gender, race, religion, nationality, etc. — is strictly prohibited.
5.8. It is forbidden to upload or distribute any information or software intended for system hacking or containing viruses or similar harmful components.
5.9. The use of “doorway” pages or any form of search engine spam is prohibited.
5.10. The Licensee agrees not to damage the Web Service’s program shell, technical infrastructure, or servers belonging to the Licensor or any third party.
5.11. The Licensee agrees to comply with intellectual property rights related to the software and documentation provided by the Licensor and/or third parties.
5.12. Descriptions, terms, connection procedures (if applicable), and other conditions for each specific plan are provided in the relevant sections of the Web Service or Personal Account. The Licensee must review them before activating any particular plan.
5.13. By obtaining the right to use the MISA Web Service, the Licensee confirms the Licensor’s right to display a “Powered by MISA” text in the footer of the Licensee’s website, and to use the Licensee’s logo on the Licensor’s website, in presentations, marketing materials, partner websites, press releases, or public statements — when such use relates to advertising or promotion.
5.14. Under no circumstances may the Licensee or any third party do the following:
replicate, copy, or transfer the MISA Web Service source code to any medium; enable third parties to do so; reverse-engineer, decompile, or disassemble the Web Service; sell, assign, or transfer rights or obligations under this Agreement or the Web Service itself; pledge or contribute it to other companies’ capital; perform any action that imposes restrictions or liabilities on the Web Service; hide or remove copyright or trademark notices, or the “Powered by MISA” label; perform any actions that violate the laws of the Republic of Kazakhstan or international IP protection norms.
5.15. The license granted to use the Web Service does not imply transfer of ownership or exclusive rights to the MISA platform, nor does it create any rights to buy out or acquire such ownership.
5.16. The Web Service algorithms and source code (in whole or in part) are commercial secrets of the Licensor. Any use that violates this License Agreement is considered an infringement of the Licensor’s rights and may result in immediate termination of the Licensee’s rights under this agreement.
5.17. The Licensee agrees to use the API Access Key provided by the Licensor exclusively for interacting with the MISA software and only in accordance with its intended integration. If the Licensee uses the API Key to interact with any other software, the Licensor has the right to block the API Key entirely or partially without penalty.

6. RIGHTS AND OBLIGATIONS OF THE LICENSOR
6.1. The Licensor undertakes to:
6.1.1. Grant the Licensee, for the duration specified by the selected license type, a non-exclusive, non-transferable, time-limited right to use the MISA Web Service (simple non-exclusive license) solely for the Licensee’s business operations.
6.1.2. Ensure the operation of the MISA Web Service in accordance with the terms of this Agreement, 24 hours a day, 7 days a week, including weekends and holidays (the Service must be available at least 90% of the time monthly), except as otherwise stated in this Agreement.
6.1.3. Maintain records of the Licensee’s payments for access to paid Web Service Applications.
6.1.4. Maintain the confidentiality of the Licensee’s account credentials. The Licensor may access Licensee data only for the technical maintenance of the Service or in response to third-party claims regarding illegal, harmful, or otherwise abusive activity by the Licensee. The Licensor may disclose such data only to authorized state authorities in cases required by the legislation of the Republic of Kazakhstan. Backup copies created to prevent data loss are not considered a breach of confidentiality.
6.2. The Licensor has the right to:
6.2.1. Suspend the Service to perform scheduled maintenance or emergency repairs on technical infrastructure.
6.2.2. Interrupt the Service in case of unavailability of data transmission channels not owned by the Licensor or as a result of actions or inactions by third parties affecting the Service, including emergencies. The Licensor is not liable for damages, lost profits, credential leaks, or any other issues resulting from such events.
6.2.3. Make changes or amendments to this Agreement or the Pricing by publishing updates on the official Service website: https://meteoro.ai/en/misa#pricing.
6.2.4. Update the content and features of the Web Service at any time at its sole discretion.
6.2.5. Block or delete the Licensee’s account, including all its content, without explanation — including (but not limited to) cases where the Licensee violates this Agreement or any related documents, or if the Service is unused for 30 calendar days and no paid licenses are active.
6.2.6. Consider the Service unused if there are no records of user authorization in the Licensor’s system.
6.2.7. Publicly identify the Licensee as a user of the MISA Web Service and/or the Licensor’s services, including on the Service website, other websites, and marketing materials.

7. RIGHTS AND OBLIGATIONS OF THE LICENSEE
7.1. The Licensee undertakes to:
7.1.1. Timely and accurately provide all necessary information required to activate access to the Web Service in accordance with the Agreement.
7.1.2. Use the Service in good faith. All information provided by the Licensee must comply with the laws of the Republic of Kazakhstan. In case of a breach, the Licensee agrees to compensate the Licensor for any resulting damages.
7.1.3. Make timely and full payments in accordance with this License Agreement (Offer).
7.1.4. Regularly review changes to the Agreement posted on the Licensor’s website: https://meteoro.ai/en/misa and Pricing at: https://meteoro.ai/en/misa#pricing.
7.1.5. Fulfill any other obligations specified in the Agreement.
7.2. The Licensee has the right to:
7.2.1. Submit requests to connect new paid Web Service Applications during the term of the Agreement.
7.2.2. Monitor the progress and quality of paid Application activation without interfering in the Licensor’s operations.
7.2.3. Refrain from actions that could damage the business or reputation of the Licensor, its partners, or successors.
7.2.4. Use the Web Service only in the ways and within the scope defined by this Agreement.
7.2.5. Exercise all other rights granted by the Agreement.

8. LIABILITY OF THE PARTIES
8.1. Any matters not covered by this Agreement, as well as disputes arising in the course of its execution, shall be governed by the legislation of the Republic of Kazakhstan. In case of disputes, the Parties shall make efforts to resolve them through negotiations.
8.2. The Licensee shall be liable for any of their own actions or omissions — whether intentional or unintentional — as well as for the actions or omissions of any third parties using their login credentials, including but not limited to the dissemination of information online or accessing third-party resources through the Licensor’s infrastructure that may result in a violation of the laws of the Republic of Kazakhstan or other regulations. The Licensee shall also be liable for any damage caused to the Licensor, third parties, or public morals. The Licensor bears no responsibility for such violations or their consequences.
If such unauthorized or unlawful activity causes damage or leads to claims, lawsuits, or administrative penalties against the Licensor, the Licensee shall be fully responsible and compensate for all losses incurred, including reputational damage.
8.3. The Licensee agrees, upon the Licensor’s request, to promptly provide all necessary information regarding the content and materials used within the MISA software, assist in the resolution of any claims or lawsuits, and compensate the Licensor for any losses incurred as a result of such claims or orders.
8.4. The Licensor shall not be financially liable to the Licensee and shall not refund any payments made under this Agreement if the Licensee failed to use the Web Service due to reasons attributable to the Licensee, such as erroneous payments, contract breaches, or data loss caused by the Licensee or third parties (e.g., utility providers). Non-usage of the Service by the Licensee for reasons beyond the Licensor’s control is not grounds for a refund.
8.5. The Licensor shall not be liable to the Licensee for any loss of profit.
8.6. If proper performance of the Agreement becomes impossible due to force majeure circumstances — such as natural disasters, changes in law, governmental actions, or military conflicts — neither Party may claim compensation for any resulting losses, including loss of profit.
8.7. The Licensor is not liable if the MISA software does not meet the Licensee’s subjective expectations or assumptions regarding its capabilities or performance.
8.8. If the Licensee connects to third-party services, platforms, or systems through the MISA software — even if such services are integrated or compatible — the Licensor is not responsible for the actions or omissions of those third parties, or for any outcomes arising from such integrations. This includes but is not limited to: submitting applications, exchanging documents, transmitting messages or personal data, or using services not directly governed by this Agreement.
8.9. When processing personal data on behalf of the Licensee, the Licensor shall not be held responsible for the Licensee’s compliance with Kazakhstani data protection laws, including the failure to obtain proper consent from individuals for processing, sharing, or using their personal data.

9. TERMINATION OF THE AGREEMENT
9.1. Either Party has the right to terminate this Agreement in cases expressly provided for in the Agreement.
9.2. The Agreement may be terminated:
9.2.1. By the Licensee, if the Licensor fails to fulfill its obligations for more than thirty (30) business days;
9.2.2. By the Licensor, at any time, by providing at least ten (10) business days’ written notice to the Licensee;
9.2.3. By mutual agreement of the Parties at any time.

10. MISCELLANEOUS PROVISIONS
10.1. The Licensor has the right to engage third parties with proper authorization to assist in connecting the Licensee to the Web Service and ensuring its operation.
10.2. If the Licensee’s actions result in third-party claims, lawsuits, or government orders requiring the Licensor to pay fines due to violations of third-party rights or applicable laws, the Licensee agrees, upon the Licensor’s request, to promptly provide all requested information related to the content hosted or used in the MISA Web Service. The Licensee also agrees to settle such claims at their own expense, represent the Licensor in court if needed, pay fines, and reimburse the Licensor for all potential losses. In such cases, the Licensor reserves the right to suspend or restrict the Licensee’s access to the Service and inform the claimant that the Licensee bears full responsibility. To resume access, the Licensee must provide the Licensor with notarized copies of documents confirming that the claims or fines have been fully resolved.
10.3. All disputes and disagreements between the Parties under this Agreement shall be resolved through negotiations. Before taking legal action, the Party whose rights were allegedly violated must submit a formal written claim to the other Party — to the Licensor’s address listed in the Agreement, or to the Licensee’s email address or via secure electronic document channels using a qualified electronic signature, or by standard mail. The receiving Party must respond to the claim within ten (10) business days. The claim must include the claimant’s demands, the claim amount, a calculation with justification, the factual circumstances, and supporting evidence referencing applicable legal norms.
10.4. Disputes that cannot be resolved through negotiation within the time frame specified in Clause 10.3 may be submitted by the interested Party to a court located in the relevant jurisdiction, in accordance with the laws of the Republic of Kazakhstan, but not earlier than ten (10) business days after the response deadline has passed.
10.5. The Parties agree that document exchange under this Agreement may be conducted electronically via telecommunications channels using a digital signature. The Parties confirm that documents signed with a digital signature are equivalent to those signed by hand, including for the purpose of concluding and executing agreements, and for the authentication of any documents exchanged under this Agreement, in accordance with the Law of the Republic of Kazakhstan dated January 7, 2003 No. 370-II "On Electronic Documents and Digital Signatures."
10.6. An electronic document, the content and exchange procedure of which complies with regulatory requirements, may be accepted for accounting purposes, used as evidence in court, and submitted to government authorities upon request. Agreement to use legally binding electronic document exchange does not exclude the use of other formats or paper-based exchanges.
10.7. The Parties agree that all messages and attached scanned signed documents exchanged within or via the Web Service, as well as emails sent from the Licensee’s registered email address to @meteoro.ai addresses (and vice versa), and signed with a simple digital signature, are considered legally binding and equivalent to paper documents signed by the Licensee’s director, authorized representative, or the Licensee (if they are an individual entrepreneur).
10.8. The Licensee agrees to provide the Licensor, via email to support@meteoro.ai, with a list of their authorized representatives (including full names and email addresses) no later than five (5) business days after fulfilling their payment obligation. If such a list is not submitted, the authorized representatives shall be considered to be the account users listed in the Licensee’s Personal Account. The Licensor has the right to send legally significant and other communications under this Agreement to those users via their registered email addresses.
10.9. The Parties confirm that the information transmitted to the Licensee via the method specified in Clause 10.8 is legally valid, directed to authorized Licensee personnel, complies with the laws of the Republic of Kazakhstan, and may be used as admissible evidence in court.

11. PERSONAL DATA PROCESSING
11.1. If the connection to or use of the Web Service involves the processing of personal data — including the use of software for recognizing machine-printed documents (scans, photos) — and entry of personal data, the Licensee understands, agrees, and confirms their consent for the Licensor to process the Licensee’s personal data, as well as personal data provided/entered by the Licensee or their clients (e.g. customers, consumers) into the MISA software, or transferred to the Licensor under the Licensee’s instruction. By accepting this Agreement, the Licensee automatically authorizes the Licensor to process the personal data described in this section. The purposes, duration, methods, and scope of personal data processing are defined in this section.
11.2. All personal data provided by the Licensee to the Licensor is processed in the interests of the Licensee, within the purpose defined by the Licensee, and in accordance with the Licensor’s obligations under this Agreement. The Licensor acts as the processor of personal data on behalf of the Licensee.
11.3. "Provision of personal data" includes data collected by the Licensee when its clients fill out account forms in the Web Service, as well as data from phone calls between the Licensee’s employees and clients.
11.4. The Licensor shall maintain the confidentiality of all personal data of the Licensee and the individuals whose data is processed under the Licensee’s instruction, in accordance with internal policies and the laws of the Republic of Kazakhstan. The Licensor shall ensure data security by taking appropriate legal, organizational, and technical measures to prevent unauthorized or accidental access, destruction, alteration, blocking, copying, provision, or distribution of data.
11.5. If the Licensee provides personal data of third parties during use of the MISA Web Service, the Licensee guarantees the legality of collecting such data and the existence of the required consents. The Licensee bears full responsibility for ensuring the data is lawfully provided. The Licensor is not liable if such data was transferred without proper consent.
11.6. The Licensee defines the purposes of processing, and ensures that the amount and type of data provided match those purposes. The Licensor shall inform any individuals involved in processing that such data is confidential and may only be used for the intended purposes.
11.7. Upon the Licensor’s request, the Licensee shall promptly provide written proof of third-party consent for lawful processing of their personal data by both the Licensee and the Licensor.
11.8. The personal data to be processed includes:
a) Full name;
b) Contact phone number.
The Licensee’s authorization for processing the data specified above is valid for the duration of this Agreement plus eight (8) calendar months.
11.9. The Licensee authorizes the Licensor to process personal data using the following methods:
a) Collection, receipt, recording, organization, storage, retrieval, use, anonymization, and retention;
b) Clarification (updating, modification);
c) Use of personal data to fulfill this Agreement;
d) Provision of personal data in accordance with the laws of the Republic of Kazakhstan;
e) Use of personal data for sending commercial offers, updates, or for marketing purposes;
f) Transfer of personal data to third parties within Kazakhstan, where required to fulfill the Agreement (including to third-party processors).
11.10. The Licensor processes and protects personal data in compliance with the legislation of the Republic of Kazakhstan.

12. FINAL PROVISIONS
12.1. This License Agreement (Offer), and all legal relationships arising from its execution, shall be governed by and interpreted in accordance with the laws of the Republic of Kazakhstan.
12.2. The License Agreement (Offer) enters into force upon acceptance by the Licensee (as described in this Agreement) and remains effective until all obligations of both Parties have been fully fulfilled.
12.3. The Licensee confirms that all terms of this Agreement are clear and accepts them fully and unconditionally.

13. LICENSOR’S DETAILS
Meteoro Platform LLP
Address: 48 Abay Street, Office 1,
Karaganda, 100012, Republic of Kazakhstan
BIN: 241140027640
IBAN: KZ058562203142474358
BIC: KCJBKZKX
Bank: JSC Bank CenterCredit
Kbe: 17
Phone: +7 777 949 2525
E-mail: r.belopolskiy@meteoro.ai